Resource for ILL Newcomers

Are you new to Interlibrary Loan (ILL)? Does it seem like no one in your library knows much about ILL and you’re not getting any training? Many of us have been there. Fortunately, the ILL community is very collegial and many resources exist to assist you. Here are some places to get started.

INTERLIBRARY LOAN GUIDELINES

Interlibrary Loan Code of the United States
http://www.ala.org/ala/rusa/protools/referenceguide/interlibrary.cfm

Interlibrary Loan Code of the United States Explanatory Statement
http://www.ala.org/ala/rusa/protools/referenceguide/interlibraryloancode.cfm

VIVA Interlibrary Loan Guidelines
http://www.vivalib.org/committees/rsc/illguide.html

CONTU Guidelines on Photocopying under Interlibrary Loan Arrangements (copyright guidelines)
http://www.cni.org/docs/infopols/CONTU.html

TEXTBOOKS

Hilyer, L. A. (2006). Interlibrary Loan and Document Delivery: Best Practices for Operating and Managing Interlibrary Loan services in all Libraries . New York: Haworth Information Press. [Also published as Journal of Interlibrary Loan, Document Delivery & Electronic Reserve Vol. 16, issue 1-2, 2006]

Boucher , Virginia . (1997). Interlibrary Loan Practices Handbook. Chicago: American Library Association.

BENCHMARKING

Jackson, Mary E. (2004). Assessing ILL/DD Services: New Cost-effective Alternatives. Washington, DC : Association of Research Libraries.

Jackson, Mary E. (1998). Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries . Washington, DC : Association of Research Libraries.

JOURNALS

Journal of Interlibrary Loan, Document Delivery & Electronic Reserve . Published by Haworth Information Press (ISSN: 1072-303X)

ELECTRONIC MAILING LISTS

VIVAILL-L (electronic mailing list for VIVA ILL staff)
To subscribe send an e-mail to listserv@lists.vcu.edu with the following message:
sub vivaill-l [Your Name] (substitute your name, no brackets).
Leave subject line blank and delete any automatic signatures your e-mail may have. You should get a confirmation from the listserv that you have been added to the list. Save the confirmation message for later reference.

ILL-L – (Discussion forum for anyone interested in ILL, document delivery and resource sharing.)
Visit http://lists.webjunction.org/mailman/listinfo/ill-l to subscribe

TRAINING RESOURCES

OCLC WorldCat Resource Sharing (WRS) tutorials http://www.oclc.org/us/en/support/training/firstsearch/tutorial/default.htm
15-45 minute online tutorials showing how to perform ILL operations on the WRS system

OCLC Support
http://www.oclc.org/us/en/support/default.htm
Technical support gateway for OCLC based products and services (WRS, ILLiad, etc.)

ILLiad Documentation
http://www.atlas-sys.com/documentation/
If you use ILLiad and/or Odyssey, this is the place to find manuals, FAQs, etc.

Ariel Documentation
http://www4.infotrieve.com/ariel/ricari.html
Technical information and support gateway for Ariel library-to-library electronic delivery software

Clio Documentation
http://cliosoftware.com/public/

VIVA Resource Sharing Committee Web site
http://www.vivalib.org/committees/rsc/index.html
Links of interest to ILL staff at VIVA libraries

VIVA ILL Subcommittee Web site
http://www.vivalib.org/committees/rsc/illsubcomm.html
Resources and contacts for ILL staff at VIVA libraries

Compiled by Stuart Frazer for VIVA ILL Forum, July 2008