Vendors

Vendor Contact Information

ProQuest (Safari Tech Books Online)
Product: Safari Tech Books Online

VIVA contact information:

Collections contact name: Cathy Reed

Sales contact information:

Sales representative: David Fiumara [phone: 919.556.3242]

Technical support:

Technical support email: tsupport@proquest.com
Technical support phone: 1-800-889-3358 Ext. #2513
Listserv: http://www.proquest.com/mailinglist/

Contract:

VIVA contract end date: June 30 (renewable until 2018)
VIVA contract notes: The contract began July 1, 2008, and is renewable up to 9 more more years, until June 30, 2018.

Note:

The Product URL is: http://proquest.safaribooksonline.com/?uicode=viva

ProQuest has assigned 47 concurrent users to EACH institution.

Safari Tech Books Online: http://www.proquest.com/products_pq/descriptions/safari_tech_books.shtml
MARC records are available. Go to https://secure.safaribooksonline.com/bo3 and enter the ID and password sent out to the Technical contacts by the VIVA central office 6/17/08.

Title lists: http://www.proquest.com/custres/ebooktitlelist.shtml The username and password are username: e-books, password: list

Handouts provided by Safari:
http://www.vivalib.org/committees/ruc/training/Safari_BackOffice_instructions.pdf

http://www.vivalib.org/committees/ruc/training/Safari_Usage_Marc_instructions.pdf