Vendors

Vendor Contact Information

Ovid
Product: LWW & Nursing Journals

VIVA contact information:

Collections contact name: Sylvia Rortvedt
User services contact: Sylvia Rortvedt

Sales contact information:

Sales representative: Doug Dieter (as of July 1, 2009)  [phone: 919.452.9417]

Customer service information:

Customer service representative: Jeffrey Simmons (orders, trials, access, training accts, billing) [phone: 781.440.4955 (direct) and 800-343-0064 x 4884 (toll-free)]

Technical support:

Technical support representative: George Andrade (Set ups, configurations, customization, technical troubleshooting)
Technical support email: GAndrade@ovid.com
Technical support phone: 800/343-0064 ext. 4871

Contract:

VIVA contract end date: August 31
VIVA contract notes: As of January 1, 2010, VIVA will no longer subscribe to the OVID nursing journal "Heart & Lung".
On August 1, 2005, the VIVA contract for CINAHL, PsycINFO, PsycARTICLES, and ERIC went to EBSCO. Effective July 1, 2010, the contract for PsycINFO and PsycARTICLES will be with APA.

The VIVA subscription for the five nursing journals ended on August 31, 2010. They are
  • American Journal of Obstetrics & Gynecology
  • AORN Journal
  • Geriatric Nursing
  • Journal of Emergency Nursing
  • Nursing Education Perspectives
Please note that Nursing Education Perspectives is available full-text in our EBSCO databases.

Full-Text Journals List:

http://www.vivalib.org/collect/documents/VIVA_OVID_100907.xlsx

Note:

IMPORTANT: All VIVA members should identify themselves as "VIVA MEMBERS" when contacting any of OVID Support Team members listed here.

C+T+S Update (Content, Tools, Services): http://www.ovid.com/site/products/cts_update.jsp

For training tips, quick reference cards, and web tutorials, visit: http://www.ovid.com/site/help/index.jsp